Privacy Policy
Last updated: October 28, 2026 · Please review with your legal counsel before publishing.
1. Information we collect
We collect information you provide directly to us — for example, when you submit a contact form, request a strategy call, or communicate with us. This may include your name, email address, phone number, business name, website URL, the service you're interested in, and your goals or challenges.
We may also collect technical information automatically, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies (see our Cookie Policy).
2. How we use your information
- To respond to your inquiries and schedule consultations.
- To provide and improve our services.
- To send communications you have requested or agreed to.
- To analyze website traffic and improve site performance.
- To comply with our legal obligations.
3. How we share your information
We do not sell your personal information. We may share it with service providers who help us operate our business (for example, CRM, email, and analytics providers) under contract terms that require them to protect your information. We may also disclose information when required by law.
4. Data retention
We retain personal information only as long as necessary to fulfill the purposes described here, comply with legal obligations, or protect our rights. You may request deletion of your information at any time (subject to legal requirements).
5. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of certain communications. To exercise these rights, contact us at support@luzsystems.com.
6. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Children's privacy
Our services are not directed to children under 16, and we do not knowingly collect their personal information.
8. Changes to this policy
We may update this policy from time to time. We will post the updated version here with a revised date. Material changes will be noted where appropriate.
9. Contact us
Questions about this policy? Contact us at support@luzsystems.com or (830) 307-7090. This document is a template and should be reviewed by a qualified attorney before publication.